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Airtel Kenya engagement report

@AIRTEL_KE - 570K followers on X

Measured over 33 original posts from a 30-day window, last computed on October 11, 2026.

Engagement

Bottom quarter for its size
Per follower
0.004%
of 570K followers
Per impression
0.723%
2.9K views on a typical post
Reach
0.51%
of its followers see a post
Typical post
21
interactions (median)
Saved
0%
0 bookmarks on a typical post
Posting rate
1.23/day
active 83% of days
Peak time
07:00 UTC
Friday

A typical post picks up 21 interactions against 570K followers, an engagement rate of 0.004%. Measured over 33 original posts, its engagement rate beats 22% of 21,185 tracked accounts of a similar size. That is a reason to look at how the audience behaves - reply depth, saves, whether the followers are recent - rather than a conclusion about it on its own. Posts are seen about 2.9K times each, and 0.723% of those impressions turn into an interaction. That is about 0.51% of the follower count, which is the gap between an audience on paper and an audience in a timeline. Posting runs at about 1.2 post a day over the last 30 days, with activity on almost every day in the window. Most posts go out around 07:00 UTC, and Friday is the busiest day of the week. Of the 33 posts sampled, 100% carry an image or video and 6% are part of a thread. The account's strongest tracked post pulled 961 interactions, about 46x its own typical post. Recurring topics include #goingtheextramile, #happycustomerserviceweek2026, #airtelkenyagoestheextramile.

Measured over 33 original posts from a 30-day window, last computed on October 11, 2026. Recurring tags: #goingtheextramile, #happycustomerserviceweek2026, #airtelkenyagoestheextramile.

Compared with accounts its own size

Airtel Kenya's engagement rate beats 22% of the tracked X accounts closest to it in follower count (21,185 accounts, accounts of similar size (decile 10 of 10)). A percentile is spread evenly by construction, so 50 really is the middle of that group and 90 really is its top tenth.

On engagement per impression rather than per follower it beats 39% of the same group. When those two numbers disagree, the gap is about how far its posts travel rather than how people react to them.

Where this sits in the catalog

At 0.004%, Airtel Kenya sits above the 10th percentile of the 212,825 accounts in this comparison. That places it in the bottom 25% band, which runs below 0.025%.

p100.004%
p250.025%
p50 (median)0.146%
p750.697%
p902.61%
p9983.0%
Engagement rate as a share of followers, across the 212,825 accounts we have scanned enough to measure. The axis is logarithmic, because the top and bottom of this population are about 22,436 times apart and a linear axis would flatten everything below the median into a single point.
Show the percentile table
Engagement rate percentiles
PercentileEngagement rate
10th percentile0.004%
25th percentile0.025%
50th percentile0.146%
75th percentile0.697%
90th percentile2.61%
99th percentile83.0%

This ruler is the whole measured catalog, not a size-matched group: it shows where the raw rate falls across every account we can measure, all of which are large. For a like-for-like comparison, read the size-band percentile above instead. See how the bands are built

Posting timing

This account posts most often around 07:00 UTC, and Friday is its busiest day of the week. The bars below are the catalog-wide pattern, with this account's own busiest slot marked. They do not show how this account performs at each hour: we keep one aggregate per account, not one per hour, so that measurement does not exist in our data.

Engagement by hour posted, UTCTwenty-four bars, one per UTC hour. Each bar shows how posts published in that hour compare with their own authors' median engagement. Bars above the centre line ran higher than the median, bars below ran lower. A marker flags Busiest hour: 07:00 UTC.
0003060912151821
Above the authors' own mediansBelowScale: plus or minus 111%Busiest hour: 07:00 UTC
Show engagement by hour posted, utc as a table
Engagement by hour posted, UTC
Hour (UTC)Vs author medianPosts
00:00 UTC-1%89K
01:00 UTC-2%90K
02:00 UTC-3%88K
03:00 UTC-4%94K
04:00 UTC-5%76K
05:00 UTC-4%75K
06:00 UTC-5%86K
07:00 UTC-5%93K
08:00 UTC-4%108K
09:00 UTC-4%124K
10:00 UTC-3%129K
11:00 UTC-3%141K
12:00 UTC-3%154K
13:00 UTC-3%167K
14:00 UTC-4%173K
15:00 UTC-2%176K
16:00 UTC-3%171K
17:00 UTC-3%159K
18:00 UTC-2%149K
19:00 UTC-2%141K
20:00 UTC-1%131K
21:00 UTC0%116K
22:00 UTC-2%100K
23:00 UTC-1%90K
Engagement by day of weekSeven bars, one per weekday, Sunday first. Each bar shows how posts published on that day compare with their own authors' median engagement. Bars above the centre line ran higher than the median, bars below ran lower. A marker flags Busiest day: Friday.
SunMonTueWedThuFriSat
Above the authors' own mediansBelowScale: plus or minus 111%Busiest day: Friday
Show engagement by day of week as a table
Engagement by day of week
DayVs author medianPosts
Sunday+5%393K
Monday+1%483K
Tuesday-2%520K
Wednesday-3%472K
Thursday-2%430K
Friday-3%447K
Saturday+2%393K
See what moves engagement across the whole catalogWhat counts as a good engagement rate at this size

Formats this account uses

Its own posting mix on the left, and what each of those formats does across every account we track on the right. Only formats where the effect clears our publish test appear here, so an empty row is a format we could not measure rather than one that does nothing.

This account's posting mix compared with catalog-wide effects
FormatThis accountCatalog effect95% intervalAccounts behind it
Image or video100% of posts+111%+108% to +115%34K
Outbound link0% of posts-41%-42% to -40%32K
Typical length-no effect-2% to -1%42K
  • 100% of this account's sampled posts carry an image or video. Across the catalog, posts with an image or video run 111% above the same accounts' other posts.
  • 0% of its posts carry a link off X. Across the catalog, posts with an outbound link run 41% below the same accounts' other posts.
  • Its average post runs 233 characters, which falls in the 180 - 280 characters band. Across the catalog, posts of 180 to 280 characters match the same accounts' other posts almost exactly.

These are catalog-wide differences applied to this account's own posting mix, not a measurement of how each format performs for this account specifically. We keep one median per account, not one per format per account, so the second thing is not something this data can tell you.

Best tweets

  • Aug 14, 202646x their median

    Paying bills is a must. Now, that's where Airtel comes in! Lipa Kila Paybill na Airtel Money and get 50% Cashback on your transaction fees. Real Cash in your bonus wallet. Si Ni Mi Nakushow! πŸ”₯ https://t.co/gahCOU3PU3

    798837192.5M viewsView on X
  • Aug 25, 202627x their median

    Back to school season is here, and every shilling counts. From paying school fees to buying school essentials, Airtel Money helps you get more value from your money. Lipa kwa any Till and enjoy zero transaction charges. https://t.co/4iBOwB4Qit

    511233712.8M viewsView on X
  • Aug 18, 202618x their median

    Nani alisema Sending Money has to be expensive? πŸ˜… Airtel Money gives you 50% Cashback on transaction fees when you Send Money to ANY Network. Cashback inaingia straight kwa bonus wallet yako. https://t.co/Fcx0OY76v2

    28315665356K viewsView on X
  • Aug 7, 202613x their median

    Trivia Time! πŸ”₯ Acha tuone nani wajanja. Jibu correctly in good time and GET REWARDED! Don’t forget to DM your number after answering. Ready? Let’s see who’s been paying attention. #AirtelMoney #SiNiMiNakushow #Furahiday #TGIF #Trivia https://t.co/QYqLjROzPU

    3814217215K viewsView on X
  • Jul 24, 202612x their median

    Wale wa "najua hii" mko? πŸ‘€ Jibu swali correctly na mapema upate gift kutoka kwa Admin! Usisahau kutuma number yako kwa DM. #TGIFTRIVIA #AirtelKenya https://t.co/irajviGLxG

    5414184812K viewsView on X
  • Aug 12, 20269.4x their median

    Airtel Money is rewarding you for every transaction! Enjoy 50% Cashback on transaction fees every time you send money to ANY network using Airtel Money. Real money in your Bonus Wallet. https://t.co/89OoBIparY

    16012241722K viewsView on X
  • Jul 21, 20268.5x their median

    Mbona usichukue hii 1GB free? πŸ‘€ Register on MyAirtel App leo na uanze kubrowse, kustream na kuhustle na bonus yako ya welcome. #AirtelKenya #MyAirtelApp #AppoSawa https://t.co/mjA1oE7jSO

    1710147513K viewsView on X
  • Aug 14, 20268.0x their median

    Trivia Time! πŸ”₯🧠 Bag ni ya nini... but the Airtel way! πŸ‘€ Acha tuone nani ako sharp! Jibu correctly and in good time to GET REWARDED! 🎁 Drop your answer in the comments and don’t forget to DM your number after answering. πŸ˜‰ https://t.co/1hzo00h8tN

    451311108.2K viewsView on X
  • Jul 25, 20267.7x their median

    Saa hii hakuna kujihold back. Ni kujiachilia tu! 🀩πŸ₯³ Whether ni binge watching, online classes, biashara ama endless scrolling, 25GB @ KES 1,000 valid for 30 DAYS imekupea more room ya kufanya kila kitu online. https://t.co/J9Tif5xAlO

    25712638.5K viewsView on X
  • Aug 28, 20267.6x their median

    Acha tuone nani amekuwa akipay attention! Jibu correctly and in good time, and GET REWARDED! Ukishajibu, Usisahau kutuma number yako kwa DM. Let's go! 🀩 #Jiachilie #AmazingBundle #Furahiday #TGIF #Trivia https://t.co/9RPJE6xwaK

    451110229.7K viewsView on X

Ranked by total interactions across everything we have tracked for this account, which is a longer history than the 30-day window the rates above use. The multiple compares each post to this account's own median.

Recurring topics

#goingtheextramile#happycustomerserviceweek2026#airtelkenyagoestheextramile#customerserviceweek2026#airtel

The most frequent hashtags in the sampled posts. They describe what this account writes about; they are not a performance signal, and the catalog-wide breakdown on the hub shows how little hashtag count moves.

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Reading these numbers

A typical post picks up 21 interactions against 570K followers, an engagement rate of 0.004%. Measured over 33 original posts, its engagement rate beats 22% of 21,185 tracked accounts of a similar size. That is a reason to look at how the audience behaves - reply depth, saves, whether the followers are recent - rather than a conclusion about it on its own. Posts are seen about 2.9K times each, and 0.723% of those impressions turn into an interaction. That is about 0.51% of the follower count, which is the gap between an audience on paper and an audience in a timeline. Posting runs at about 1.2 post a day over the last 30 days, with activity on almost every day in the window. Most posts go out around 07:00 UTC, and Friday is the busiest day of the week. Of the 33 posts sampled, 100% carry an image or video and 6% are part of a thread. The account's strongest tracked post pulled 961 interactions, about 46x its own typical post. Recurring topics include #goingtheextramile, #happycustomerserviceweek2026, #airtelkenyagoestheextramile.

What is Airtel Kenya's engagement rate on X?
Airtel Kenya (@AIRTEL_KE) has an engagement rate of 0.004%, based on the median interactions across 33 original posts from the last 30 days against 569,863 followers. Replies, reposts and quote-posts of other people are excluded from that sample.
Is that a good engagement rate?
At 0.004%, Airtel Kenya sits above the 10th percentile of the 212,825 accounts in this comparison. Those comparison accounts are all large ones, because our scanning cadence is weighted towards big accounts, so this is a ranking among peers of similar scale rather than a ranking across X.
Does @AIRTEL_KE have real engagement?
Its engagement rate beats 22% of the tracked X accounts closest to it in follower count (21,185 accounts), which puts it in the bottom quarter for its size group. Ranking inside a size band matters because engagement rate falls as accounts grow, so a raw rate would mostly re-measure the follower count. It is a starting point for a look at follower quality, not a verdict on it.
When does @AIRTEL_KE post?
Most posts go out around 07:00 UTC, and Friday is its busiest day, at roughly 1.23 posts per day across the measured window.

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